All orders are processed within 5-7 business days. Orders are not shipped on weekends or holidays. If we are experiencing high volume of orders shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.
Shipping Rates and delivery estimates
Shipping option
Estimated delivery time
Price
Standard
5 to 7 business days
Free
Express
2 to 4 business days
300/kg
Note: There is a nominal fee of 99rs for Cash on Delivery Orders.
Shipment processing time (International) International shipping takes around 6-10 working days depending on the location. Sometimes there might be unforeseen delays for reasons beyond our control. We will keep you informed.
Shipping Rates and delivery estimates
Shipping option
Estimated delivery time
Price
Upto 25k Order value
10 to 14 business days
2000rs
Above 25k order value
12 to 16 business days
Free
Note : For international shipping, the customer will have to pay import customs duty, if such duty is applicable in the destination country on handloom products sourced from India.If you have any questions regarding our Shipping Policy, please contact us. Read More
Returns
We want you to be happy. If for any reason you aren't happy with your purchase from The Crafts Clothing you can contact us for the same on thecraftsclothing@gmail.com. We would be more than happy to help and solve your query.
One can raise a return request within 3 days of delivery of the product.
No return/exchange request will be accepted after the given time frame.
Any cancellation request will be accepted only before dispatch of the order.
Howdo i return?
To raise a return request send us a direct WhatsApp message from the chat button on website with following credentials:
Order Number
Photo of the product you intend to return
Reason for returning the product
What items are returnable?
Only unstitched garments (sarees, stoles and dupattas) are eligible for returns.
The item shouldn't have been used in any way.
They must be in original condition.
For clothing unwashed and unworn.
In the original packaging with all the tags etc.
Items bought on sale/discountsare not eiligible for return.
Note: Returnswill not be initiated for the sarees, if blouse has been stitched or fall/pico has been done.
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